Privacy policy

Overview

Nova Cart operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a seamless shopping experience (the “Services”).

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following types of personal information:

Contact details: name, address, billing address, shipping address, phone number, and email
Financial information: payment details such as credit/debit card information and transaction data
Account information: username, password, preferences, and settings
Transaction information: products viewed, added to cart, purchased, returned, or exchanged
Customer support information: messages and communication with us
Device information: IP address, browser type, and device identifiers
Usage data: how you interact with our website and Services

How We Collect Your Information

We may collect personal information:

Directly from you when you create an account, place an order, or contact us
Automatically through cookies and tracking technologies
From service providers who help operate our store
From third-party partners and platforms

How We Use Your Information

We use your personal information to:

Provide and Improve Services

Process orders, payments, returns, and deliveries
Manage your account and preferences
Personalize your shopping experience

Marketing and Advertising

Send promotional emails, SMS, or offers
Show relevant ads based on your activity

Security and Fraud Prevention

Protect your account and transactions
Detect and prevent fraudulent activity

Customer Support

Respond to inquiries and provide assistance

Legal Compliance

Comply with laws and enforce our policies

How We Share Your Information

We may share your information with:

Shopify and service providers (payment processing, shipping, analytics, etc.)
Marketing partners for advertising purposes
Legal authorities when required by law
Business transfers such as mergers or acquisitions

Shopify and Data Processing

Our store is hosted on Shopify. Your information may be processed by Shopify to provide and improve Services. This may include data transfers to other countries.

To learn more, you can review Shopify’s Privacy Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.

Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Data Security and Retention

We take reasonable steps to protect your information, but no system is completely secure.

We retain your information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes

Your Rights

Depending on your location, you may have rights such as:

Access your personal data
Request correction or deletion
Request data portability
Opt-out of marketing communications

To exercise your rights, contact us using the details below.

Managing Communication Preferences

You can unsubscribe from marketing emails at any time using the link provided in the email. However, we may still send important service-related messages.